Privacy Policy

Overview

This Privacy Policy explains how CEL collects, uses, and protects your personal data when you use our website, services, or communicate with us.

We are committed to protecting your privacy and ensuring transparency in how your information is handled.

By using our website, you agree to the practices described in this policy.

Information We Collect

We may collect the following types of information:

• Name and contact details
• Email address
• Billing and shipping address
• Order and transaction details
• Device and technical data
• Communication history with support

You may also voluntarily provide additional information when contacting us or registering on our platform.

How We Use Your Information

Your information is used for the following purposes:

• Processing and fulfilling orders
• Providing customer support
• Managing your account
• Sending order updates and notifications
• Improving our products and services
• Ensuring website security and performance

We only use your data for legitimate business purposes.

Data Sharing and Protection

CEL does not sell, rent, or trade your personal information.

We only share data when necessary to:

• Process payments
• Deliver orders
• Comply with legal obligations
• Work with trusted service providers under strict data protection agreements

All partners are required to handle your data securely and responsibly.

Account Registration

When you create an account, we may collect:

• Name
• Email address
• Optional profile details

This helps us provide a better user experience and personalized service.

You can update or delete your account information at any time.

Orders and Payment Security

To process orders, we may collect:

• Contact details
• Delivery information
• Payment-related details

We do not store full credit card information on our servers. Payments are processed through secure third-party payment systems.

Cookies and Tracking

Our website uses cookies to:

• Improve website performance
• Remember user preferences
• Analyze traffic and usage patterns

Cookies do not directly identify you as a person.

You can disable cookies in your browser settings at any time.

Marketing and Communication

With your permission, we may send you:

• Product updates
• Special offers
• Service notifications

You can unsubscribe from marketing communications at any time.

SMS Notifications (Optional)

If you opt in, we may send SMS messages related to:

• Order updates
• Promotional offers
• Cart reminders

You can unsubscribe anytime by replying “STOP” or contacting support.

Message and data rates may apply depending on your mobile provider.

Data Security

We use appropriate technical and organizational measures to protect your data, including:

• Secure encryption
• Restricted access systems
• Protected servers

Only authorized personnel can access personal data when required for business operations.

Your Rights

You have the right to:

• Access your personal data
• Request corrections
• Request deletion
• Withdraw consent
• Object to data usage

To exercise your rights, you can contact our support team.

Data Retention

We retain personal data only as long as necessary to:

• Fulfill orders
• Meet legal requirements
• Provide ongoing services

After this period, data is securely deleted or anonymized.

Third-Party Services

We may use trusted third-party services for:

• Payment processing
• Shipping and logistics
• Analytics and performance tracking

These providers only process data on our behalf and cannot use it for their own purposes.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.